The move before the truck.

Ten-minute walkthrough

1. In Movebook, open the Ellis job. See the chair’s measurement question and the guest bed’s unconfirmed pickup. Record who will handle each.
2. Under Floor plan, save an arrangement. Try moving the table to make room for the chair. Rotate it, edit the inch values, or change wall vertices to include an alcove. Record a tape check. Moving a piece again marks that check stale. Restore the first arrangement to compare.
3. Under Access & estimates, edit the destination’s 175-foot carry or elevator wait. Compare the extra cost only if the item has to come back out. Leave a family-approved backup. Under Crew & costs, log actual work, travel hours and mileage separately; they don’t automatically become customer charges.
4. Switch to Family choices, add a sentimental item and leave it undecided. The manager sees it immediately on the same device. Use All jobs to back up the workspace or reload it on another machine.

What this prototype can and cannot establish

The plan uses measured two-dimensional polygons. Edges can be edited to fractional inches and exact wall contact is allowed. An uploaded raster plan is a tracing aid; its width in real inches must be known. To calibrate a drawing with margins, measure a known wall, use image width in pixels divided by known-wall pixels times real wall length, then align the origin. A couch tipped on end, a removable leg, a doorway turn or an elevator jamb can change the answer. Record these on site. No automatic donation, fit veto, safety certification or billing.

Changing access data recalculates scenarios. The extra-attempt estimate is explicitly separate from actual internal cost. Staff can enter recorded miles or odometer readings; no GPS monitoring. A future routing service should estimate travel before a job and reconcile it with actual mileage, parking, tolls and travel time after the job.

What to build for real crews

1. First supervised pilot: run two jobs alongside a manager’s existing process. Compare predicted vs actual extra handling minutes, number of pieces returned, late pickups and crew miles. Ask families if they felt more in control. Review exceptions where the tape proved the sketch wrong.
2. Production foundation: separate organizations, named manager/crew/family roles, access-limited invitations, private photo storage, backup and deletion, concurrent edits with conflict resolution, sign-off history, printable offline crew manifests. Local prototype storage is not suitable for real client data or simultaneous use.
3. Floor-plan fidelity: add two-point image calibration, multiple doorway widths/heights, fixed obstacles, hallway turns, floor levels and route photos. Only then explore assisted tracing or scanning; preserve measured overrides, revision history and alternative layouts. Represent unknowns explicitly. A 2-D footprint does not establish a safe carry path.
4. Operations: separate shift estimates from timesheet approvals and money actually paid; integrate mileage, payroll and external movers only after managers agree how return trips, waiting, shared rides, overtime and quoted flat rates are handled. The prototype's rates are sample inputs, not payroll rules.
5. Growth: put the family planning entry point on the manager’s site. Offer an opt-in consultation after the family has a useful first plan. Manager-originated inquiries stay with that manager. The same platform could run our own service without exposing one company’s customers or job data to another.